Madar Apps adhere to Google`s and apple refund policies

Learn about refunds on Google Play

Google may give refunds for some Google Play purchases, depending on the refund policies described below. You can also contact the developer directly.

• - If a purchase was accidentally made by a friend or family member using your account, request a refund on the Google Play website.
• - If you find a Google Play purchase on your card or other payment method that you didn't make and that wasn't made by anyone you know, report unauthorized charges within 120 days of the transaction.
• - If your refund request has been approved, see how long your refund will take. • Multiple requests for the same transaction don't expedite the refund process. Refund decisions may take 1–4 business days.

For United Kingdom and European Economic Area users

If you are located in the European Economic Area or the United Kingdom and made a purchase on or after March 28, 2018, learn how to get a refund.

Request a refund for recent purchases

• - If it’s been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play.
• - If you bought movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).

You’ll usually get a decision within 1 business day but it can take up to 4 business days.

Request Refund

Check the status of a refund request

After you request a refund through the Google Play website or the “Request a refund” button above, you can check the status of your request.

Check for your refund status : here

Request a refund when it's not listed under recent purchases

If you don't find your purchase on the recent purchases list, you can request a refund from the Google Play website. Use the options below to request a refund.

Google Play refund policies

Refund policies are different depending on what you bought. Select a link for more information.

You may get an automatic refund if you uninstall a paid app shortly after first buying it. If you want to reinstall the app, you'll have to buy it again and you may not be eligible for a refund on that purchase.

If you give your account or payment details to someone else, appear to be abusing our policies, or don’t protect your account with authentication, we usually can’t issue a refund.

Learn about refund policy Learn about refunds on Google Play - Google Play Help

IOS

Request a refund for apps or content that you bought from Apple Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.

How to request a refund

Sign in to Report A Problem (apple.com).

• - Tap or click "I'd like to," then choose "Request a refund."
• - Choose the reason why you want a refund, then choose Next.
• - Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.

Wait 24 to 48 hours for an update on your request

If your request is approved by Apple, it might take additional time for the funds to return to your payment method. Learn how to check the status of your refund request.

If you can't find the charge on Report A Problem (apple.com).

• - Find out if another account was used to make a purchase.
• - Search your email for the words "receipt from Apple" or "invoice from Apple".
• - Look for a receipt that matches the amount that you want to request a refund for.
• - On the receipt, see what was purchased and which Apple ID was used.

Once you've found the receipt, try these steps:

• - If the receipt is for a member of your Family Sharing group and you're the family organizer, you can still request a refund on reportaproblem.apple.com. Tap or click the Apple ID button, then choose All. Purchases charged to your shared payment method appear.
• - If the receipt is for a different Apple ID, use that Apple ID to sign in to reportaproblem.apple.com.

If you can't find a receipt, try these steps:

• - If the charge is pending, you canʼt request a refund yet. After you receive an email receipt, try to request a refund again.
• - If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.

In the European Union, purchases for digital goods and services might not be made through Apple. Learn more about purchases not billed through the App Store or the App Store's In-App Purchase system.

If you have multiple Apple IDs, use each one to sign in to reportaproblem.apple.com and look for the charge you want to request a refund for.

Refund eligibility might vary by country or region. See the Apple Media Services Terms and Conditions for details. In countries and regions with consumer law protections, users retain their rights under these protections. In Australia and New Zealand, consumers retain their rights under the applicable consumer protection laws and regulations.

For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.